PROCEDURE

Procedure
How we execute your order

We realize that every customer is unique and his or her needs may vary. We have developed strong support teams to provide customer service according to their demands. Please find below how we communicate with our buyers upon receipt on inquiries.

First of all, we reply any Fax/E-mail at the same day.

• We work out price with factories then we confirm the price to our buyer as quickly as possible.

• After price and delivery is set we request buyer to issue PO sheet with full order details.

• After we receive and review the PO sheet we request buyer to open the Master Letter of Credit (LC).

• Upon receipt of Master Letter of Credit (LC) we transfer it to the factory. After transferring the Master Letter of Credit (LC) to the factory we push them to open the Back-to-Back Letter of Credit (LC) for fabrics and
accessories at the earliest time.

• Meantime, we take all necessary approval on FAB/ACC/GMT sample from our buyer.

• When factory receive all the fabrics and accessories in hand; we used to get FTY to make pre-production/size set sample for our/buyer approval to start production.

• When production starts our QA personnel go for Wine Inspection (See SEP Point for Inspection Procedure). When our QA fords everything ‘Okay’ in inline inspection then they give instruction to the factory people to ‘GO AHEAD’ for bulk production. After final inspection we ship the goods. We follow-up cargo stuffing, vessel booking, ETD,ETA, and update buyer accordingly.

• After shipping the goods, we push our factory to prepare the shipping documents without delay and submit their bank; so that, buyer receives the documents on time and reparse clearing formalities at their end.

Social / Environmental / Technical Compliance, Merchandising

• Implement Group social and environmental compliance programmers
• Responsible for the ongoing development and coordination of a comprehensive social compliance programme
• Monitor programme and adherence according to the company’s code of conduct and local regulatory requirements
• Communicate with Government non- governmental organisations and other external parties
• develop training programs for internal staff and external vendors with the goal of promoting a healthy compliance culture across the company’s complete supply chain Conducting factory compliance audits, investigation of work incidents and \ proving innovative recommendations for sustainable solutions

Sourcing, product Development and Merchandising

• Source and develop new supplier based on product nature and requirements.
• Product development based on customer’s choice and requirement.
• Ensure and build up good relationship with existing and new suppliers.
• Supplier allocation based on product design and performance requirements, Country that is specialist in the products, Supplier performance, Lead times for development and production, Capacities available, Social & Technical compliance.
• Create critical path and ensure adherence for all developments in terms of clients orders and new product development.
• Research and establish potential suppliers for new products.
• Ensure pricing in negotiated to be the best suit for the company.
• Order prototype, photo and salesman samples, ensure quality and delivery correct with support of the production and quality team.
• Check and comment on samples ( Photo, Sealing, Size Set, PP( Pre- production ) samples in terms of measurements, workmanship, style and fit in a written form to confirm before start of production in collaboration with customer and local team.
• Ensure that the suppliers have technical capability to produce garments to the company standards.

Frequently Asked Questions

Q: Does your company work on all types of garments?
A. Yes. Our company work on all types of garments.
Q: What are the minimum quantities i can order?
A. The minimum quantity you can order for 700 pieces per color.
Q: What is the normal shipment period?
A. On an average, each order will take 45 to90 days for shipment, assuming normal timings for approvals and order details.
Q: Will sample be provided on buyer’s request?
A. Yes. Sample will be provided in small quantities free of charge.
Q: How are prices generally quoted?
A. Prices are generally quoted according to size ratio such as S, M, XL, XXL etc. Our prices are FOB/C&F/CIF and CPT as per buyer requirements.